Privacy Policy

Effective Date: August 18, 2026

This Privacy Policy describes how Embracing Serenity LLC ("we," "us," or "our") collects, uses, and protects information from visitors to our website, lisalewistherapy.com. We are committed to protecting your privacy and complying with all applicable state and federal laws, including HIPAA.

Information We Collect Through This Website

When you visit our website, we may collect:

Your name and email address when you submit a request through our contact form
Any information you voluntarily provide in your inquiry message
Basic technical information such as your browser type and IP address

How We Use Your Information

To respond to your inquiry and schedule a consultation
To provide mental health services if you become a client
To communicate with you about appointments and services
To comply with legal and regulatory requirements

How We Store and Protect Your Information

Once you become a client, your protected health information (PHI) is stored in our secure, HIPAA-compliant electronic health record system (SimplePractice). We do not store clinical or health information on this website.

We use SimplePractice for scheduling, billing, and secure communication. SimplePractice is a HIPAA-compliant platform that meets federal security standards.

Third-Party Services

SimplePractice — secure client portal, scheduling, billing, and telehealth
Wix — website hosting and contact form delivery

These providers maintain their own privacy and security policies. We recommend reviewing them if you have questions about how your data is handled by these platforms.

Our website may use basic cookies to improve your browsing experience. These do not collect personal health information. You can disable cookies in your browser settings at any time.

Telehealth Privacy

For clients receiving telehealth services, sessions are conducted through SimplePractice's secure, encrypted platform. We do not record telehealth sessions. We recommend you join sessions from a private, secure location.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to your personal information
Request that we restrict certain uses of your information
Receive a notice of our privacy practices as a client (provided separately during intake)

Data Retention

We retain client records in accordance with state licensing requirements and professional standards. Website inquiry information that does not result in a therapeutic relationship is deleted within a reasonable timeframe.

Children's Privacy

Our website and services are intended for adults age 18 and older. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us through our contact form on this website.